Before Your Trip
Man boarding train with bike

Before your Trip

To make your Transwa trip as seamless as possible, here are some things to remember for your day of travel:


  • Arrive 15 minutes before your scheduled departure time.
  • Ensure your luggage is in line with the allowance included with your ticket. 
  • Luggage should be clearly labelled with your contact details and ready to load onto your service.
  • Stay up to date with our train or coach journey by checking our Departures and Arrivals page.


Frequently Asked Questions


Do I need to print out my ticket before I travel?

  • You can present either a printed or electronic (emailed) ticket to the coach or train staff at the time of departure.
  • Holders of concession tickets also need to present their concession card (physical or Digital Wallet) to confirm their entitlement.

What are the luggage allowances included in my ticket?

  • Hand Luggage: 1 (one) piece of hand luggage weighing no more than 7kgs. 
  • Checked Luggage: 1 (one) piece of checked luggage weighing no more than 20kgs.
  • For additional or restricted luggage please see the luggage page for more information.

Are there long-term parking facilities at your stops and stations?

  • There are no long-term parking facilities at our stops and stations. For more information, call us on 1300 662 205.

Are there toilets on the coaches and trains?

  • There are toilets and baby changing facilities on all Transwa coaches and trains.
  • Contracted coaches facilitating the Bunbury to Collie and Albany to Hopetoun services do not have toilet facilities.

Can I bring food and drinks onboard?

  • You are welcome to bring non-perishable food and drinks onboard Transwa train and coach services. However, perishable goods and alcohol are not permitted.
  • A full menu of snack foods, refreshments, tea, coffee, and alcohol are available for purchase on the Prospector train service. 
  • BYO alcohol is not permitted on any Transwa service.
  • Long-distance road coach services make short refreshment stops where a limited range of food and drinks may be available for purchase. Refer to the timetable for refreshment stops on your booked journey.

Is there Wi-Fi onboard?


Have another question you don't see listed here? Feel free to check out our FAQ page or contact us on 1300 662 205.