It is important to us that those with disabilities feel comfortable using our services. As such, all Transwa trains and road coaches are fitted to accommodate wheelchairs and meet current disability standards. Some restrictions do apply for motorised mobility aids.
Please advise our staff when booking your ticket if you have special requirements.
Mobility Aids - Wheelchairs, Gophers
All Transwa coach and train services are equipped with facilities to support passengers with disabilities. To ensure availability and appropriate arrangements, bookings must be made at least 48 hours in advance. Please note that some restrictions apply to motorised mobility aids.
Passengers using mobility aids such as wheelchairs or motorised scooters may travel on our network, provided their equipment meets the specifications listed below. Please be aware that some oversized wheelchairs and scooters are too big to take on board.
Mobility Aid Dimensions
Your mobility aid should fit entirely within the dimensions outlined for each service.
Service Type
|
Dimensions
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Train Services
|
1300mm (L) x 800mm (W)
|
Road Coaches *applies to Gophers
|
1300mm (L) x 800mm (W) x *850mm (H)
|
Guide and Assistance Animals
Licenced and registered guide and assistance dogs are welcome aboard all Transwa services. We ask that all support animals must be able to present proper identification and any guide and assistance dogs wear their vest or harness at all times. Please see our concession page for full details.
Concessions
We are pleased to be able to offer concession tickets to persons with vision impairment and those travelling with a companion card. Please see our concession page for full details.