Transwa manages the annual Pensioner Free Travel entitlements on behalf of Centrelink, Services Australia (SA) and the Department of Veterans’ Affairs (DVA).

 

Free travel is available to the following concession cardholders:

 

WA Pensioner Concession (SA/DVA)

• Eligible for two free trips every year.
• This can be redeemed for two single journeys or one return journey within the calendar year on any Transwa service.
• You are also able to receive 50% off the standard ticket price.

 

WA DVA Gold Card 

• Eligible for four free trips every year.
• This can be redeemed for four single journeys or two return journeys per calendar year on any Transwa service.
• You are also able to receive 50% off the standard ticket price.

 

How do I apply?

• Online: Complete the online registration form by clicking this link: Register now

 Register now  

 

• Phone: Call 1300 662 205 weekdays between 10:00am and 3:00pm to register.

 

• Post: Download the Registration Form and send your completed form and photocopies of both sides of your concession card(s) to concessions@transwa.wa.gov.au or to: 

Transwa 

Reply Paid 85335 Locked Bag 7 

PERTH WA 6849 

 

Please allow up to 10 business days for your registration to be processed.

 

• In Person: Visit one of our Booking Centres or Accredited Agents to register. 

Transwa accepts either the physical card or Express Plus Centrelink App as evidence of your valid concession. When registering, we ask for a photocopy or scan of your card(s). 

Transwa does not accept the MyID for concession verification purposes.

 

 

Frequently Asked Questions

 

How do I book? 

Over the phone or at a Transwa booking centre or accredited agent. Once you’ve registered with us, you can book your free travel online. 

Remember to carry your valid Concession Card on your travels for presentation when required.

 

Need to update your details? 

Please contact us if you have moved house or changed your contact information. Make sure to have your concession card ready. If you have received a new card and have already registered with us, you don’t need to complete a new form. We will contact you before your card is due to expire, provided, we have your contact details.  

 

 

For further information, please contact us on 1300 662 205.      

 

 

Please note: 

Centrelink Access

Transwa requires your consent to enable the Australian Government Services Australia (Centrelink) to confirm the concession details you provide to the Public Transport Authority of WA (Transwa) when you register with us. The consent you give remains valid with Transwa unless you withdraw your consent by contacting us. 

 

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